A) Write us an email at firstname.lastname@example.org with the reason of return, your order no. and the quantity for each item you wish to return.
B) After approved by us, enclose the invoice in your return package. Pack the item(s) securely in the original product packaging & ship it to the address which will be emailed to you upon approval.
C) We recommend that all returns be sent via a traceable carrier. We are not responsible for packages not received if sent via a non-traceable carrier. We cannot accept C.O.D deliveries, we will issue credit for you in this case.
D) Email us the tracking no. once you shipped back the return.
E) Upon receipt, your returned items will be checked by our staff & if items are in a resell-able condition, we`ll process your exchange & refunds. Please make sure you ship back all the return items securely to avoid any damages while in transit.
Please Note: All shipping costs, including those incurred for original order shipping & returns are non-refundable. Upon receipt, allow approximately 7 business days to process your credit. Please allow few days for your bank to process it.