Purchases will be shipped via Aramex from our distribution center. You can expect your purchase to arrive within 4-12 business days from receipt of your order depending upon your location and the location of our shipping warehouse.

Please allow up to 3 business days to process and pack your order. Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays. Most orders will be shipped by Aramex, for more information, please reach out to our customer care team at info@careandshop.com

  • Free Shipping on orders of 300AED & above applies to addresses in United Arab Emirates.
  • Free Shipping on orders of 1000AED & above applies to addresses in the rest of the world.
  • B2C orders get free shipping for orders purchased online, B2B orders are not subject to free shipping and need to request a quote for shipping to the end destination.
  • The Free Shipping offer is subject to change without notice.
  • Oversize items needing to be delivered via freight carriers and those items are not eligible for Free Shipping.
  • Shipping cost for orders below the amounts already mentioned will be subjected to weight & price of the item.

We apologize for the inconvenience this may cause. If your item gets out of stock after your purchase, we will contact you to discuss how you would like to process it further.

We do not normally accept order cancellations or changes once an order has been processed, but If your order has not left our facility, we can proceed with cancellation and if you have a question about your order, please write us at info@careandshop.com and quote your order number.

When your order is shipped from our distribution center, we will send you an email to confirm your shipment – this email will include a tracking number and link to enable you to track your package.